Former Circuit City Employee Tells All

by Joe Burnett on June 12, 2007

I found an interesting article supposedly written by a former employee claiming there are shady sales tactics that go on at Circuit City. I have plenty of personal horror stories to tell about that “other” retail store, but this one is hard to believe. I have never had a bad experience when dealing with Circuit City. As most of my friends and family know, I usually encourage them to shop there!

One useful tip from the posting:

If you do get an extended warranty (Circuit City Advantage Protection Plan), push for a lower rate. Nearly half of the cost is profit, so if you’re buying a 2 year plan for you laptop that’s running you say 200 bones, you could easily talk them down to 170, possibly 150.

Now this one…. I’m not quite so sure about:

Every salesman is ranked by the number of protection plans (or extended warranties) that they sell. At my store all the time we would throw on scratch protection plans to CD’s, since they’re only a buck, most people don’t notice. During the $9.99 CD special days, customers who weren’t aware of the sale were easy prey.

Hmmm…. that last one sounds more like some other store to me.

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